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The Administration on Healthcare Research and Quality (AHRQ) offers an advice column on "Navigating the Health Care System" written by Dr. Carolyn Clancy. She has a column that can answer this and other related questions about compliants
Read her column: How to Complain--and Get Heard!
Clinical Trials
The National Institutes of Dental and Craniofacial Research (NIDCR) sometimes seeks volunteers with specific dental, oral, and craniofacial conditions to participate in research studies, also known as clinical trials. Researchers may provide study participants with limited free or low-cost dental treatment for the particular condition they are studying. To find out if there are any NIDCR clinical trials that you might fit into, go to "NIDCR Studies Seeking Patients." For a complete list of all federally funded clinical trials, visit ClinicalTrials.gov. To see if you qualify for any clinical trials being conducted at our Bethesda, Maryland, campus, you can call the Clinical Center's Patient Recruitment and Public Liaison Office at 1-800-411-1222.
Dental schools (American Dental Association) can be a good source of quality, reduced-cost dental treatment. Most of these teaching facilities have clinics that allow dental students to gain experience treating patients while providing care at a reduced cost. Experienced, licensed dentists closely supervise the students. Post-graduate and faculty clinics are also available at most schools.
Dental hygiene schools (American Dental Hygienists' Association) may also offer supervised, low-cost preventive dental care as part of the training experience for dental hygienists.
The Bureau of Primary Health Care, a service of the Health Resources and Services Administration (1-888-Ask-HRSA), supports federally-funded community health centers across the country that provide free or reduced-cost health services, including dental care.
The Centers for Medicare & Medicaid Services (CMS) administers three important federally-funded programs: Medicare, Medicaid, and the Children’s Health Insurance Program (CHIP).
CMS (1-800-MEDICARE) can provide detailed information about each of these programs and refer you to state programs where applicable.
Your state or local health department may know of programs in your area that offer free or reduced-cost dental care. Call your local or state health department to learn more about their financial assistance programs. Check your local telephone book for the number to call.
The United Way may be able to direct you to free or reduced-cost dental services in your community. Local United Way chapters can be located on the United Way website.
The HHS Heart Health Program has resources from many sources:
The Heart Truth Campaign
The Office of Women's Health provides resources for heart health Initiatives, including national campaigns, minority programs, meetings and conferences, publications, and evaluation programs.
Heart Health and Stroke (Office on Women's Health)
Learn about your risk for a heart attack or stoke with the resources on this site.
Heart Health Online (Food and Drug Administration)
This Web site gives you reliable information about the products used to prevent, diagnose, and treat cardiovascular disease. It includes full descriptions and patient instructions for many medications, medical devices, and diagnostic tests for cardiovascular disease.
Heart and Vascular Diseases (National Heart, Lung, and Blood Institute)
Learn about cholesterol, congenital heart defects, heart attack, high blood pressure, and other heart-related information.
Lower Heart Disease Risk (National Heart, Lung, and Blood Institute, NIH)
Find out about the risk factors for heart disease and what to do to learn if you are at risk.
Understanding Your Body (Agency for Healthcare Research and Quality)
Find the keys to heart health on this site which provides easy-to-understand explanations of body systems and disease conditions.
Latino Cardiovascular Health Resources (National Heart, Lung, and Blood Institute)
Learn about the Salud para su Corazon site which offers many educational materials in English and Spanish for the general public and community health planners.
When Delicious Meets Nutritious: Recipes for Heart Health (PDF - 4 Pages) (National Heart, Lung, and Blood Institute)
This brochure offers eight great recipes and tips to keeping the "heart" in your favorite recipes.
HHS has several programs that focus on occupational health and safety:
Respirators and Protective Technology (CDC)
Information on certified respirator equipment and standards (and H1N1 information)
Health Hazard Evaluation Program (CDC)
Unhealthy conditions at work? If so, you'll want to visit this site to learn about inviting an evaluation team to help improve the situation.
Environmental Health and Toxicology (NIH/National Library of Medicine)
Learn about hazardous tasks with occupational diseases and their symptoms, as well as, toxins in our environments.
Healthcare Associated Infections (CDC)
Find Health care worker guidelines for dealing with exposures to infectious diseases.
Emergency Response Resources (CDC)
Available on this site is information for emergency responders, terrorism response, disaster site management, personal protective equipment, and chemical agent information.
Mining Safety and Health (CDC)
Locate mining safety reports, publications, funding opportunities, as well as, emergency communication and tracking systems.
WorkLife Initiative (CDC)
Descriptions of the WorkLife Initiative provide insight into economic factors, risks, and resources to sustain and improve worker health.
Young Worker Safety and Health (CDC)
Find out why workers under age 18 have a greater risk of injury on the job.
Workplace Safety and Health (CDC)
Publications and materials for women on the job.
National Institute for Occupational Safety and Health (NIOSH) sponsored research (CDC)
Learn about research being conducted by NIOSH in several areas including, agriculture, construction, manufacturing, mining, and others.
National Occupational Research Agenda (CDC)
Provide your comments to NIOSH about planned research.
Research to Practice (r2p) (CDC)
Find information about this initiative focused on turning research findings into effective prevention practices and products for the workplace.
The Air Pollution and Respiratory Health Program (APRHB) leads HHS's fight against environmental-related respiratory illnesses, including asthma, and studies indoor and outdoor air pollution. For more information, you may want to visit these sites:
Air Pollution and Respiratory Health (CDC)
Learn about the CDC surveillance program that tracks asthma, influenza, and chronic obstructive pulmonary diseases, and find guidance for preventing environmentally-caused diseases.
Indoor Air Pollution (NIH)
Find information on indoor air pollutants, molds, radon, tobacco smoke, and volatile organic compounds.
Outdoor Air Pollution (NIH)
Learn about public and private partnerships addressing outdoor air pollution, research, laws, and
Air Quality, Fires, and Volcanic Eruptions (CDC)
Find prevention guidelines and other resources to help you protect yourself and your family from poor quality air caused by fire, volcanic eruptions, and other hazards.
Air Pollution (MedlinePlus)(healthfinder)
Learn the basics of air pollution and how they affect you and your family on MedlinePlus; and find a wide variety of air pollution information resources from healthfinder.
Air Pollution Control Self-Inspection Checklist for Schools (CDC)
With this tool, schools can self-check their indoor air equipment and learn if their situation complies with law or needs help from an outside expert.
Indoor Air Quality Self-Inspection Checklist for Schools (CDC)
This tool helps school districts determine the need for indoor air quality management plans.
Smoking and Tobacco Use Health Effects (CDC)
Learn about the impact of smoking on the health of your lungs, as well as the health of your family and friends.
Respiratory Health & Air Pollution (CDC)
Find resources on transportation-related air pollutants and other respiratory health issues.
Environmental Hazards and Health Effects (CDC)
Learn how the CDC works with state grantees to reduce death, hospitalizations, and missed work/school days due to environmental hazards.
Air Pollution and Cardiovascular Disease in Women (NIH)
This study describes the high impact of air pollution on the hearts of post-menopausal women.
Air Pollution-Associated Changes in Lung Function among Asthmatic Children in Detroit (NIH)
This research fond that lung function in children decreased when exposed to air pollutants.
Effect of Particulate Air Pollution on Emergency Admissions for Heart Attack (NIH)
This multi-city, case-crossover analysis found increased hospitalizations among the elderly in areas of high air pollution.
Environmental Genome Project (NIH)
This project is focusing on how human genetic variations impact on the tendency to have environmental health problems.
In recent years there has been an emphasis on women's health issues, but men have health issues also. HHS information about Men's health issues can be found:
HHS programs specifically related to women's health can be found in several HHS agencies, including AHRQ, CDC, FDA, HRSA, and NIH. Check out the links below for additional information.
Information about programs for the Migrant population can be found at:
National Advisory Council on Migrant Health (HRSA)
The Council advises the Secretary of HHS about the health and well being of migrant farm workers and their families.
Immigrant, Refugee, and Migrant Health (CDC)
Learn about the medical examination program for immigrants, refugees and migrant workers, as well as health guidelines for heath care professionals.
Migrant Health (healthfinder)
Basic informational articles about migrant health are available on this site.
Migrant Health Center Program (HRSA)
This site for kids interested in health careers and provides a brief description of the HRSA's Migrant Health Center Program.
Pesticide-related illness among migrant farm workers in the United States (CDC)
Learn about the impact of pesticide use on migrant workers' health.
Families who earn too much to qualify for low-income Medicaid insurance may be able to qualify for the State Children's Health Insurance Program (SCHIP). The Centers for Medicare & Medicaid Services administer funds to States who are responsible for the program at the local level.
Families that do not currently have health insurance are likely to be eligible, even if not working. The states have different eligibility rules, but in most states, uninsured children under the age of 19, whose families earn up to $36,200 a year (for a family of four) are eligible. For little or no cost, this insurance pays for:
For contact information for your state or to read specific information regarding eligibility in your state please access the Insure Kids Now site.
Good health is important to everyone. If you can't afford to pay for medical care right now, Medicaid can make it possible for you to get the care that you need so that you can get healthy and stay healthy.
Medicaid is available only to certain low-income individuals and families who fit into an eligibility group that is recognized by federal and state law. Medicaid does not pay money to you; instead, it sends payments directly to your health care providers. Depending on your state's rules, you may also be asked to pay a small part of the cost (co-payment) for some medical services. In general, you should apply for Medicaid if you have limited income and resources. You must match one of the descriptions below:
Pregnant Women
Apply for Medicaid if you think you are pregnant. You may be eligible if you are married or single. If you are on Medicaid when your child is born, both you and your child will be covered.
Children and Teenagers
Apply for Medicaid if you are the parent or guardian of a child who is 18 years old or younger and your family's income is limited, or if your child is sick enough to need nursing home care, but could stay home with good quality care at home. If you are a teenager living on your own, the state may allow you to apply for Medicaid on your own behalf or any adult may apply for you. Many states also cover children up to age 21.
Person who is Aged, Blind, and/or Disabled
Apply if you are aged (65 years old or older), blind, or disabled and have limited income and resources. Apply if you are terminally ill and want to get hospice services. Apply if you are aged, blind, or disabled; live in a nursing home; and have limited income and resources. Apply if you are aged, blind, or disabled and need nursing home care, but can stay at home with special community care services. Apply if you are eligible for Medicare and have limited income and resources.
Other Situations
Apply if you are leaving welfare and need health coverage. Apply if you are a family with children under age 18 and have limited income and resources. (You do not need to be receiving a welfare check.) Apply if you have very high medical bills, which you cannot pay (and you are pregnant, under age 18 or over age 65, blind, or disabled).
Medicaid is a state administered program and each state sets its own guidelines regarding eligibility and services. To contact your Medicaid office, look up your State or Territory in the Contacts Database.
About 300 health care facilities nationwide are obligated to provide free or reduced-cost care (called Hill-Burton Facilities). You must apply for assistance at the facility. There are no facilities in Alaska, Indiana, Minnesota, Nebraska, Nevada, Rhode Island, Utah, or Wyoming, and all US territories except Puerto Rico. You can find a list of the facilities at: http://www.hrsa.gov/gethealthcare/affordable/hillburton/facilities.html
For more information about this program, you may want to visit the following sites:
The Hill-Burton Hotline:
Find Free or Reduced Prenatal Care:
Resources for Healthy Pregnancy:
Ryan White CARE Act Program provides primary health care and support services to uninsured and under-insured people living with HIV/AIDS. Contact information is available:
AIDS.gov is the central location for finding government information about HIV and AIDS, including prevention, testing, and treatment resources, and funding opportunities.
Black Lung Clinics provide services to active and retired coal miners with respiratory and pulmonary impairments. Among the services are:
Facilities are located in 10 states at:
ALABAMA
Birmingham HC for the Homeless Coalition
1600 20th Street South
Birmingham, AL 35205-4998
(205) 212-5653
COLORADO
National Jewish Health
Division of Environmental and Occupational Health Sciences
1400 Jackson Street, Room G211
Denver, CO 80206-2761
(303) 398-1867
ILLINOIS (and INDIANA)
John H. Stroger, Jr., Hospital of Cook County
Division of Pulmonary and Critical care Medicine
1900 West Polk Street, Suite #1400
Chicago, IL 60612-3765
(312) 864-2901
Shawnee Health Service and Development Corporation
109 California Street
Carterville, IL 62918-1923
(618) 985-8221
Southern IL & Southwestern IN Respiratory Disease Program
P.O. Box 3034
Terre Haute, IN 47803
(812) 232-9553
KENTUCKY
Coal Miners' Respiratory Clinic
440 Hopkinsville St.
Greenville, Kentucky 42345
(270) 338-8300 Ext. 301
Respiratory Clinics of Eastern Kentucky
Mountain Comprehensive Health Corp.
226 Medical Plaza Lane
Whitesburg, KY 41858-7425
(606) 633-4823
NEW MEXICO
Miner’s Colfax Medical Center
203 Hospital Drive
Raton, NM 87740
(800) 654-0544
OHIO
Ohio Dept of Health
246 North High Street
Columbus, OH 43266-0588
East Ohio Regional Hospital
90 North 4th Street
Martins Ferry, Ohio 43935
(740) 633-6680
PENNSYLVANIA
Alveoli Corporation
“Lungs At Work”
4000 Waterdam Plaza Drive, Suite 120
McMurray, PA 15317
(724) 941-1650
Altoona Regional Health System
620 Howard Avenue
Altoona, PA 16601
(814) 889-2620
Centerville Clinics, Inc.
1070 Old National Pike Road
Fredericktown, PA 15333
(724) 632-6801
TENNESSEE
Community Health of East Tennessee
130 Independence Lane
LaFollette, TN 37766
(423) 563-1012
VIRGINIA
St. Charles Health Council, Inc
185 Redwood Avenue, Suite 102
Pennington Gap, VA 24277-2037
(276) 546-5310
WEST VIRGINIA
WV Dept. of Health and Human Resources
Division of Primary Care
350 Capitol Street, Room 515
Charleston, WV 25301-3716
(304) 356-4234
New River Breathing Center
P.O. Box 337
Old Scarbro Road
Scarbro, WV 25917
(304) 469-3261
Upper Kanawha Medical Center
P.O. Drawer F
Cedar Grove, WV 25209
(304) 595-1770
BLUESTONE HEALTH ASSOCIATION, INC.
3997 Beckley Road
Princeton, WV 24740
(304) 431-5499
Preston-Taylor Community Health Centers, Inc.
North Central WV Black Lung Program
PO Box 158
Newburg, WV 26410
(304) 265-0312
RAINELLE MEDICAL CENTER, INC.
645 Kanawha Ave.
Rainelle, WV 25962
(304) 438-6188
SOUTHERN WV HEALTH SYSTEM
65 East McDonald Avenue
Man, WV 25635
(304) 583-8585
Tug River Health Association, INC. Gary Health Center
P. O. Box 507
Gary, WV 24836
(304) 448-3794
WYOMING
Northwest Community Action Program
P.O. Box 6021, 2240 Coffeen Ave. Suite A
Sheridan, WY 82801
(307) 751-4460
Radiation Exposure Screening and Education Program (RESEP) Centers are located in Arizona, Colorado, Nevada, New Mexico, and Utah.
Arizona
Molly Deleon
Manager RESEP and Outreach Programs
Mountain Park Health Centers
2702 N. 3rd Street, Suite 4020
Phoenix, AZ 85004
Telephone: 602-323-3271
Facsimile: 602-323-3496
E-mail: mdeleon@mphc-az.com
Colorado
Teresa A. Coons, Ph.D.
Senior Scientist
St. Mary's Hospital and Medical Center
Saccomanno Research Institute
2530 N. 8th Street, Suite 100
Grand Junction, Colorado 81501
Telephone: 970-255-1898
Facsimile: 970-244-6115
E-mail: tcoons@stmarygj.com
Nevada
Thomas J. Hunt, M.D.
Department of Family and Community Medicine
University of Nevada School of Medicine
2410 Fire Mesa Street, Suite 180
Las Vegas, Nevada 89128
Telephone: 702-992-6887
Facsimile: 702-992-6880
Nevada RESEP website: www.unr.edu/med/community/resep/
Stephanie Page
Nevada RESEP Project
Department of Family and Community Medicine
University of Nevada School of Medicine
2410 Fire Mesa Street, Suite 180
Las Vegas, Nevada 89128
Telephone: 702-992-6887
Facsimile: 702-992-6880
E-mail: spage@unr.edu
New Mexico
Douglas Zang M.D., J.D.
Medical Director
Navajo Area RESEP
Northern Navajo Medical Center
PO Box 160
Shiprock, NM 87420
Telephone: 505-368-6700
Facsimile: 505-368-7011
E-mail: douglas.zang@ihs.gov
Karen Mulloy, D.O., MSCH
Co-Director
Program in Occupational and Environmental Health
University of New Mexico Health Sciences Center
MSC 10 5550
1 University of New Mexico
Albuquerque, NM 87131-0001
Telephone: 505-272-4027
Facsimile: 505-272-5958
E-mail: kmulloy@salud.unm.edu
Elizabeth Kocher
Program Manager
New Mexico RESEP
University of New Mexico Health Sciences Center
2325 Camino de Salud NE
Albuquerque, New Mexico 87131
Telephone: 505-272-5880
Facsimile: 505-272-5958
E-mail: ekocher@salud.unm.edu
Utah
Rebecca Barlow, Program Director
Dixie Regional Medical Center
544 South 400 East
St. George, Utah 84770
Telephone: 435-688-5990
Facsimile: 435-688-5999
E-mail: dxbbarlo@IHC.com
Carolyn Rasmussen, Case Manager
Dixie Regional Medical Center
544 South 400 East
St. George, Utah 84770
Telephone: 435-688-5990
Facsimile: 435-688-5999
E-mail: dxcrasmu@IHC.com
Donna Singer, CEO, Project Director
Program Director
Utah Navajo Health System, Inc.
P.O. Box 130
Montezuma Creek, Utah 54534
Telephone: 435-651-3291
Facsimile: 435-651-3642
E-mail: dsinger@starband.net
Luci Begay, RESEP Coordinator
Utah Navajo Health Systems
PO Box 130
Montezuma Creek, Utah 84534
Telephone: 435-651-3291
Facsimile: 435-651-3642
E-mail: lvl_begay@yahoo.com
To find detailed information about the past performance of Medicare and Medicaid certified nursing homes, visit the Nursing Home Compare site. You can search by state, county, city, zip code, and/or facility name.
Learn More:
The Centers for Medicare & Medicaid offer a detailed checklist for rating different nursing homes visited based upon:
The checklist [PDF - 5 Pages] also elaborates on how to use the information discovered through Nursing Home Compare when visiting nursing homes.
Learn More:
Nursing Homes serve as permanent residences for people who are too frail or sick to live at home or as a temporary facility during a recovering period. However, many people need a nursing home level of care but would prefer to remain in their own home with the help of their family and friends, community services, and professional care agencies. The Medicare program offers limited access to two unique programs for certain beneficiaries who need a comprehensive medical and social service delivery system. The two programs currently available are:
There are some people, however, who require less than skilled care, or who require skilled care for only brief periods of time. In most communities, people can choose from a variety of living arrangements that offer different levels of care. Before deciding on a care setting, talk to a doctor or maybe a social worker about your care needs. Most people want to stay in their home for as long as possible. If you are considering staying at home make sure you know the amount of responsibility and work involved. If you cannot live independently, but don't want to live in a nursing home, you may want to consider some of the other alternatives.
The Centers for Medicare and Medicaid Services provides a tool to compare certified home health care agencies. You can find the following:
Find and compare information about the services and quality of care provided at dialysis facilities in any state. You can also find addresses and phone numbers for each facility at the Centers for Medicare and Medicaid Services' Compare Dialysis Facilities site.
You can look up certified medical suppliers on the Centers for Medicare and Medicaid Services' Supplier Directory site. You can search by State, County, City, Zip Code, and/or supplier name.The primary purpose of this tool is to provide names, addresses, and contact information for suppliers that provide services or products under the Medicare program.
To find a doctor that accepts Medicare and Medicaid payments, you may want to visit the Centers For Medicare and Medicaid Services' Physician Compare. You can search by State, County, City, Zip Code, and doctor's name. This tool will provide you with a list of physicians in the specialty and geographic area you specify, along with detailed physician profiles, maps and driving directions.
Hospital Compare (Centers for Medicare & Medicaid Services) provides information about Medicare participating hospitals that compare quality measures of Heart Attack (AMI), Heart Failure Care, and Pneumonia Care.
There are many other directories that will help you find health professionals, services, and facilities, some of which may serve Medicare or Medicaid payments. A complete list of these directories is available at: http://www.nlm.nih.gov/medlineplus/directories.html
You can find and compare Medicare options at the Centers for Medicare and Medicaid Services' at: What You Should Consider When Choosing or Changing Your Medicare Coverage. Major considerations include coverage, costs, choice of doctors and hospitals, prescription drug coverage, quality of care, convenience, and travel to other states.
Learn More:
HHS sponsors a number of online training programs in many categories. To learn more, select from the following:
Library of Online Training Programs
Healthy Lifestyles
Disease/Condition-Related Training
Public Health and Health Care
Drug and Food
Emergency Preparedness & Response
Research/Researchers
Hospitals that treat sicker patients do not necessarily have higher death rates. All rates have been adjusted to account for differences in patient's health status before they were hospitalized. Sicker patient's who have more health problems may be more at risk to die than healthier patients. Sicker people may also need more specialized care, which may not be available at all hospitals.
It is important to take into account these issues before any ratings are posted. A complex statistical model is used to calculate the risk-adjustment rate which "levels the playing field" by accounting for health risks which are present before the patient actually enters the hospital.
The mortality categories show how individual hospital's risk-adjusted 30-day death rates compare to the national rate. A hospital's performance is reported as
Hospitals are only identified as better or worse than the U.S. national mortality rate if the 95% interval estimate for their risk-standardized mortality rate (RSMR) is completely above or below the U.S. national rate.
Better Than The US National Rate means the hospital has a 30-day risk-adjusted death (mortality) rate lower than the US national rate.
Worse Than The US National Rate means the hospital has a 30-day risk-adjusted death (mortality) rate higher than the U.S. National Rate.
No Different Than The US National Rate means there is no significant difference between the 30-day risk-adjusted death (mortality) rate and the U.S. National Rate.
A Medicare Advantage Plan (like an HMO or PPO) is another Medicare health plan choice you may have as part of Medicare. Medicare Advantage Plans, sometimes called “Part C” or “MA Plans,” are offered by private companies approved by Medicare.
If you join a Medicare Advantage Plan, the plan will provide all of your Part A (Hospital Insurance) and Part B (Medical Insurance) coverage. Medicare Advantage Plans may offer extra coverage, such as vision, hearing, dental, and/or health and wellness programs. Most include Medicare prescription drug coverage (Part D).
Medicare pays a fixed amount for your care every month to the companies offering Medicare Advantage Plans. These companies must follow rules set by Medicare. However, each Medicare Advantage Plan can charge different out-of-pocket costs and have different rules for how you get services (like whether you need a referral to see a specialist or if you have to go to only doctors, facilities, or suppliers that belong to the plan for non?emergency or non-urgent care). These rules can change each year.
Learn More with this Medicare.gov information:
HHS's Substance Abuse and Mental Health agency sponsors programs that help persons with drug and alcohol addictions and abuse. You can locate a program to assist you at our Substance Abuse Locator site: http://dasis3.samhsa.gov/.
The Centers for Medicare and Medicaid sponsor Medical Savings Account (MSA) plan is a type of Medicare Advantage plan that combines a high-deductible health plan with a medical savings account. Enrollees of Medicare MSA plans can initially use their savings account to help pay for health care, and then will have coverage through a high-deductible insurance plan once they reach their deductible.
Medicare MSA plans provide Medicare beneficiaries with more control over health care utilization, while still providing coverage against catastrophic health care expenses. In Demonstration MSA plans, some MSA provisions are waived to make the plans more like other consumer-directed health plans, such as health savings accounts (HSAs) available in the private sector.
For more information see:
A medical loss ratio is the percentage of dollars paid out as benefits to policyholders in relation to the premiums collected for the policies. For example, a state may require that an insurer spend at least 75 percent of the premiums they collect on medical claims. Loss ratios can be calculated for a particular policy form or design, a line of business, or a health insurer’s overall business.
Only a handful of states require all insurers in the individual market to spend at least 75 percent of every premium dollar on medical care (Families USA, June 2008). Some states establish minimum loss ratios and reserve the right to review or approve the rates submitted by state-licensed insuring organizations. Insurers must estimate what they will spend on medical claims over the course of a year and set their premiums accordingly.
To learn more see the Regulation of the Individual Health Insurance Market.
Federally-funded health centers care for you, even if you have no health insurance. You pay what you can afford, based on your income. Health centers provide
Health centers are in most cities and many rural areas. To search for the Health Center in your area, visit http://findahealthcenter.hrsa.gov/
Hospital Compare offers the consumer information on hospitals performance on measures of quality. Some information is based on how well hospitals provided recommended and appropriate care to patients being treated for heart attack, heart failure and pneumonia, or who were receiving surgical care. These types of measures are called process measures. Another type of measure of the quality of care provided by a hospital is the outcome of that care. Hospital Compare began posting Adjusted Death (Mortality) Rates associated with hospitalizations for heart attack and heart failure in June 2007. In July of 2010 Hospital Compare added Imaging Efficiency Measures and Outpatient Measures. The purpose of these measures is to promote high-quality efficient care.
The website can be accessed by going directly to http://www.HospitalCompare.hhs.gov or using the link in the http://www.Medicare.gov website. Once on the Hospital Compare site, users can find hospitals by:
After selecting the hospital or hospitals of interest, users can select the information about hospitals that they would like to see.
It is important to remember the information posted on this Web site should not be used as a decision making tool alone without consulting with your Doctor and your family regarding your medical care.
In addition to the national average, the Hospital Compare Web site also presents the score representing the performance of the top 10 percent of all hospitals reporting. Often those top hospitals achieve the top score ('100%') on the measure, which means all the top hospitals provide the recommended treatment to their patients every time it is appropriate to do so.
The Hospital Quality Alliance (HQA) is a public-private collaborative that has representation of hospitals and clinicians, consumer groups, purchasers, accrediting bodies and government agencies.
Its members include:
















This is a known bug in certain versions of Microsoft's Internet Explorer web browser. We are investigating this bug; however, in the interim, here are some ways to get the results to display:
1. Use a browser other than Internet Explorer. Mozilla, Firefox, Safari, and Opera do not have this blank page bug.
2. Configure your scripting settings in Internet Explorer. Please use the detailed instructions below depending on your version of Internet Explorer and your operating system.
Microsoft Internet Explorer 5.x and 6.x (Windows)
1. Select Internet Options from the Tools menu.
2. Click the Security tab.
3. Click Custom Level in Security Level for this Zone.
4. Scroll down to Scripting, near the bottom of the list.
5. Under Active Scripting, choose Disable.
6. Click OK to leave Security Settings. Click OK to leave Internet Options.
7. Close all the browser windows and re-launch the browser so that setting can take an effect.
8. Enable JavaScript once you are done with your browsing experience.
Microsoft Internet Explorer 5.x (Macintosh)
1. Choose Preferences under the Explorer menu.
2. Click Web Content under Web Browser.
3. In Active Content, uncheck the box next to Enable scripting.
4. Enable JavaScript once you are done with your browsing experience.
Hospital Compare is designed to help consumers, patients, their loved ones to make better healthcare decisions. The information on the Web site should be used to:
Depression is a serious medical illness; it's not something that you have made up in your head. It's more than just feeling "down in the dumps" or "blue" for a few days. It's feeling "down" and "low" and "hopeless" for weeks at a time.
Learn More:
Schizophrenia is a chronic, severe, and disabling brain disorder that affects about 1 percent of people all over the world. People with schizophrenia sometimes hear voices others don't hear, believe that others are broadcasting their thoughts to the world, or become convinced that others are plotting to harm them. These experiences can make them fearful and withdrawn and cause difficulties when they try to have relationships with others.
Learn More:
Schizophrenia (National Institutes of Mental Health)
Learn about the signs, symptoms, and treatment of this brain disorder; and locate treatment and support services.
Schizophrenia (MedlinePlus)
MedlinePlus provides basic information on a wide variety of diseases and conditions including schizophrenial
Autism Spectrum Disorders (ASD), also known as Pervasive Developmental Disorders (PDDs), cause severe and extensive impairment in thinking, feeling, language, and the ability to relate to others. These disorders are usually first diagnosed in early childhood and range from a severe form, called autistic disorder, through pervasive development disorder not otherwise specified (PDD-NOS), to a much milder form, Asperger syndrome. They also include two rare disorders, Rett syndrome and childhood disintegrative disorder.
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You may want to consult the HHS Health Resources Services Administration (HRSA) directory of health centers at http://findahealthcenter.hrsa.gov/ - these health centers provide care on a sliding fee scale so it is affordable for anyone. You can receive care even if you are uninsured or cannot pay. Search the directory by zip code to find the centers nearest you.
The Hill-Burton program, while limited in scope, provides funds to hospitals and other health care facilities in exchange for their provision of a specified amount of free or reduced cost health care to low-income people. To find out if you qualify for Hill-Burton assistance you must apply at the admissions or business office at a Hill-Burton facility. For more information and a directory of facilities, please see the HRSA Frequently Asked Questions about the Hill-Burton program .
Many everyday stresses cause changes in behavior. The birth of a sibling may cause a child to temporarily act much younger. It is important to recognize such behavior changes, but also to differentiate them from signs of more serious problems. Problems deserve attention when they are severe, persistent, and impact on daily activities.
Seek help for your child if you observe problems such as changes in appetite or sleep, social withdrawal, or fearfulness; behavior that seems to slip back to an earlier phase such as bed-wetting; signs of distress such as sadness or tearfulness; self-destructive behavior such as head banging; or a tendency to have frequent injuries. In addition, it is essential to review the development of your child, any important medical problem he/she might have had, family history of mental disorders, as well as physical and psychological traumas or situations that may cause stress.
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Social Phobia, or Social Anxiety Disorder, is an anxiety disorder characterized by overwhelming anxiety and excessive self-consciousness in everyday social situations. Social phobia can be limited to only one type of situation (such as a fear of speaking in formal or informal situations, or eating or drinking in front of others) or, in its most severe form, may be so broad that a person experiences symptoms almost anytime they are around other people.
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Similar to adults, disorders are diagnosed by observing signs and symptoms. A skilled professional will consider these signs and symptoms in the context of the child's developmental level, social and physical environment, and reports from parents and other caretakers or teachers, and an assessment will be made according to criteria established by experts.
Very young children often cannot express their thoughts and feelings, which makes diagnosis a challenging task. The signs of a mental disorder in a young child may be quite different from those of an older child or an adult.
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Impulsiveness is the tendency to act without thinking through a plan or its consequences. It is a symptom of a number of mental disorders, and therefore, it has been linked to suicidal behavior usually through its association with mental disorders and/or substance abuse.
The mental disorders with impulsiveness most linked to suicide include borderline personality disorder among young females, conduct disorder among young males and antisocial behavior in adult males, and alcohol and substance abuse among young and middle-aged males. Impulsiveness appears to have a lesser role in older adult suicides.
Attention deficit hyperactivity disorder that has impulsiveness as a characteristic is not a strong risk factor for suicide by itself. Impulsiveness has been linked with aggressive and violent behaviors including homicide and suicide. However, impulsiveness without aggression or violence present has also been found to contribute to risk for suicide.
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Suicide contagion is the exposure to suicide or suicidal behaviors within one's family, one's peer group, or through media reports of suicide and can result in an increase in suicide and suicidal behaviors. Direct and indirect exposure to suicidal behavior has been shown to precede an increase in suicidal behavior in persons at risk for suicide, especially in adolescents and young adults.
The risk for suicide contagion as a result of media reporting can be minimized by factual and concise media reports of suicide. Reports of suicide should not be repetitive, as prolonged exposure can increase the likelihood of suicide contagion. Suicide is the result of many complex factors; therefore media coverage should not report oversimplified explanations such as recent negative life events or acute stressors. Reports should not divulge detailed descriptions of the method used to avoid possible duplication. Reports should not glorify the victim and should not imply that suicide was effective in achieving a personal goal such as gaining media attention. In addition, information such as hotlines or emergency contacts should be provided for those at risk for suicide.
Following exposure to suicide or suicidal behaviors within one's family or peer group, suicide risk can be minimized by having family members, friends, peers, and colleagues of the victim evaluated by a mental health professional. Persons deemed at risk for suicide should then be referred for additional mental health services.
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The Healthy Living Innovation Awards is an HHS initiative designed to identify and acknowledge innovative health promotion projects within the last 3 years that have demonstrated a significant impact on the health status of a community. The initiative seeks to:
The awards process is conducted on http://www.challenge.gov/ and the latest results of the challenge are posted at: http://healthylivinginnovation.challenge.gov/submissions
If unsure where to go for help, talk to someone you trust who has experience in mental health -- for example, a doctor, nurse, social worker, or religious counselor. Ask their advice on where to seek treatment. If there is a university nearby, its departments of psychiatry or psychology may offer private and/or sliding-scale fee clinic treatment options. Otherwise, check the Yellow Pages under "mental health," "health," "social services," "suicide prevention," "crisis intervention services," "hotlines," "hospitals," or "physicians" for phone numbers and addresses. In times of crisis, the emergency room doctor at a hospital may be able to provide temporary help for a mental health problem, and will be able to tell you where and how to get further help.
Locate a mental health service in your state: http://mentalhealth.samhsa.gov/databases/ (Substance Abuse and Mental Health Administration)
Additional resources: http://www.nimh.nih.gov/health/topics/depression/men-and-depression/getting-help/index.shtml (National Institutes of Mental Health)
The five major types of anxiety disorders are:
Generalized Anxiety Disorder
Generalized Anxiety Disorder, GAD, is an anxiety disorder characterized by chronic anxiety, exaggerated worry and tension, even when there is little or nothing to provoke it.
Obsessive-Compulsive Disorder (OCD)
Obsessive-Compulsive Disorder, OCD, is an anxiety disorder and is characterized by recurrent, unwanted thoughts (obsessions) and/or repetitive behaviors (compulsions). Repetitive behaviors such as handwashing, counting, checking, or cleaning are often performed with the hope of preventing obsessive thoughts or making them go away. Performing these so-called "rituals," however, provides only temporary relief, and not performing them markedly increases anxiety.
Panic Disorder
Panic disorder is an anxiety disorder and is characterized by unexpected and repeated episodes of intense fear accompanied by physical symptoms that may include chest pain, heart palpitations, shortness of breath, dizziness, or abdominal distress.
Post-Traumatic Stress Disorder (PTSD)
Post-Traumatic Stress Disorder, PTSD, is an anxiety disorder that can develop after exposure to a terrifying event or ordeal in which grave physical harm occurred or was threatened. Traumatic events that may trigger PTSD include violent personal assaults, natural or human-caused disasters, accidents, or military combat.
Social Phobia (or Social Anxiety Disorder)
Social Phobia, or Social Anxiety Disorder, is an anxiety disorder characterized by overwhelming anxiety and excessive self-consciousness in everyday social situations. Social phobia can be limited to only one type of situation - such as a fear of speaking in formal or informal situations, or eating or drinking in front of others - or, in its most severe form, may be so broad that a person experiences symptoms almost anytime they are around other people.
(National Institutes of Mental Health)
A number of recent national surveys have helped shed light on the relationship between alcohol and other drug use and suicidal behavior. A review of minimum-age drinking laws and suicides among youths age 18 to 20 found that lower minimum-age drinking laws was associated with higher youth suicide rates. In a large study following adults who drink alcohol, suicide ideation was reported among persons with depression. In another survey, persons who reported that they had made a suicide attempt during their lifetime were more likely to have had a depressive disorder, and many also had an alcohol and/or substance abuse disorder. In a study of all non-traffic injury deaths associated with alcohol intoxication, over 20 percent were suicides.
In studies that examine risk factors among people who have completed suicide, substance use and abuse occurs more frequently among youth and adults, compared to older persons. For particular groups at risk, such as American Indians and Alaskan Natives, depression and alcohol use and abuse are the most common risk factors for completed suicide. Alcohol and substance abuse problems contribute to suicidal behavior in several ways. Persons who are dependent on substances often have a number of other risk factors for suicide. In addition to being depressed, they are also likely to have social and financial problems. Substance use and abuse can be common among persons prone to be impulsive, and among persons who engage in many types of high risk behaviors that result in self-harm. Fortunately, there are a number of effective prevention efforts that reduce risk for substance abuse in youth, and there are effective treatments for alcohol and substance use problems. Researchers are currently testing treatments specifically for persons with substance abuse problems who are also suicidal, or have attempted suicide in the past.
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Bipolar Disorder, also known as manic-depressive illness, is a serious medical illness that causes shifts in a person's mood, energy, and ability to function. Different from the normal ups and downs that everyone goes through, the symptoms of bipolar disorder are severe.
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Depression often co-occurs with other serious illnesses, such as heart disease, stroke, diabetes, cancer, and Parkinson's disease. Depression can and should be treated when it co-occurs with other illnesses, for untreated depression can delay recovery from or worsen the outcome of these other illnesses.
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Bipolar disorder causes dramatic mood swings from overly "high" and/or irritable to sad and hopeless, and then back again, often with periods of normal mood in between. Severe changes in energy and behavior go along with these changes in mood. The periods of highs and lows are called episodes of mania and depression.
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Although the majority of people who have depression do not die by suicide, having major depression does increase suicide risk compared to people without depression. The risk of death by suicide may, in part, be related to the severity of the depression.
New data on depression that has followed people over long periods of time suggests that about 2 percent of those people ever treated for depression in an outpatient setting will die by suicide. Among those ever treated for depression in an inpatient hospital setting, the rate of death by suicide is twice as high (4 percent). Those treated for depression as inpatients following suicide ideation or suicide attempts are about three times as likely to die by suicide (6 percent) as those who were only treated as outpatients. There are also dramatic gender differences in lifetime risk of suicide in depression. Whereas about 7 percent of men with a lifetime history of depression will die by suicide, only 1 percent of women with a lifetime history of depression will die by suicide.
Another way about thinking of suicide risk and depression is to examine the lives of people who have died by suicide and see what proportion of them were depressed. From that perspective, it is estimated that about 60 percent of people who commit suicide have had a mood disorder (e.g., major depression, bipolar disorder, dysthymia). Younger persons who kill themselves often have a substance abuse disorder, in addition to being depressed.
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Researchers believe that both depression and suicidal behavior can be linked to decreased serotonin in the brain. Low levels of a serotonin metabolite, 5-HIAA, have been detected in cerebral spinal fluid in persons who have attempted suicide, as well as by postmortem studies examining certain brain regions of suicide victims.
One of the goals of understanding the biology of suicidal behavior is to improve treatments. Scientists have learned that serotonin receptors in the brain increase their activity in persons with major depression and suicidality, which explains why medications that desensitize or down-regulate these receptors (such as the serotonin re-uptake inhibitors, or SSRIs) have been found effective in treating depression. Currently, studies are underway to examine to what extent medications like SSRIs can reduce suicidal behavior.
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Medicare Part A helps cover your inpatient care in hospitals, critical access hospitals, and skilled nursing facilities (not custodial or long-term care). It also helps cover hospice care and some home health care. You must meet certain conditions to get these benefits.
Cost: Most people don't have to pay a monthly payment, called a premium, for Part A. This is because they or a spouse paid Medicare taxes while they were working. If you (or your spouse) didn't pay Medicare taxes while you worked and you are age 65 or older, you may be able to buy Part A.
If you aren't sure if you have Part A, look on your red, white, and blue Medicare card. If you have Part A, "Hospital (Part A)" is printed on your card. You can call Social Security at 1-800-772-1213, or visit your local Social Security office for more information about buying Part A. If you get benefits from the Railroad Retirement Board (RRB), call your local RRB office or 1-800-808-0772.
Eligibility: To learn if you are eligible for Medicare, use the Medicare Eligibility Tool.
Also, see Medicare.gov Part A (Hospital Insurance)
How we measure 'good care' changes as the experts learn more from research. The change in the quality measures for the treatment of heart attack and heart failure for Left Ventricular Systolic Dysfunction (LVSD) is a change to keep quality measures up-to-date with the most recent evidence about effective treatments.
ACE (angiotensin converting enzyme) inhibitors and ARBs (angiotensin receptor blockers) are medicines used to treat patients with heart failure, and are particularly beneficial for those patients with heart failure or who have had a heart attack and who have decreased function of the left side of the heart (with LVSD). Early treatment with ACE inhibitors and ARBs for patients who have heart failure symptoms or decreased heart function after a heart attack can also reduce risk of death from future heart attacks. ACE inhibitors and ARBs work by limiting the effects of a hormone that narrows blood vessels, and may thus lower blood pressure and reduce the work the heart has to perform. Since the ways in which these two kinds of drugs work are different and may have different side effects, your doctor will decide which drug is most appropriate for you. If you have a heart attack and/or heart failure, and you have decreased heart function, you should get a prescription for ACE inhibitors or ARBs before you leave the hospital. The rates posted on Hospital Compare in December 2005 reflect how well hospitals provide both of these treatments.
For more specific information about the changes, please see below:
The two quality measures that assess the use of ACE-inhibitors for patients with heart failure or who have had a heart attack have been changed to acknowledge the evolving evidence from recent clinical trials. Although many experts believe that ACE inhibitors should remain the first-line method of treating patients with heart failure, the accumulating evidence of therapeutic benefit indicates that ARBs are an acceptable alternative to ACE inhibitors.
The measures reported on Hospital Compare, beginning with the rates posted in December 2005, assess treatment with either of the two medication classes ??? ACE-inhibitors or ARBs -- in patients with heart failure or after an acute heart attack who have impairments in the contractile function of the left side of the heart. All such patients should be treated with either an ACE-inhibitor or an ARB unless there is documentation of a specific reason not to use both classes of drugs.
There is growing evidence that familial and genetic factors contribute to the risk for suicidal behavior. Major psychiatric illnesses, including bipolar disorder, major depression, schizophrenia, alcoholism and substance abuse, and certain personality disorders, which run in families, increase the risk for suicidal behavior. This does not mean that suicidal behavior is inevitable for individuals with this family history; it simply means that such persons may be more vulnerable and should take steps to reduce their risk, such as getting evaluation and treatment at the first sign of mental illness.
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HHS National Institutes of Health has developed the Web site http://ClinicalTrials.gov to provide patients, family members and members of the public current information about clinical research studies. Other HHS sites with clinical trial information include:
HHS' Health Resources and Services Administration (HRSA) provides federal oversight and funding support for the nation's organ procurement, allocation, and transplantation system. HRSA coordinates national organ and tissue donation activities and funds research to learn more about what works to increase donation. HRSA also administers the national bone marrow registry program.
For additional information and to learn how to become an organ donor, please visit www.organdonor.gov.
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The State Children's Health Insurance Program (SCHIP) expands health coverage to uninsured children whose families earn too much for Medicaid but too little to afford private coverage. For more information, visit www.insurekidsnow.gov or call toll free 1-877-KIDS-NOW (1-877-543-7669). This Web site and toll free number also provides information on Medicaid.
Community health centers provide health care regardless of your ability to pay and even if you have no health insurance. Find the community health center closest to you. Phone the community health center for more information or to make an appointment.
First, consult your child's doctor. Ask for a complete health examination of your child. Describe the behaviors that worry you. Ask whether your child needs further evaluation by a specialist in child behavioral problems. Such specialists may include psychiatrists, psychologists, social workers, and behavioral therapists. Educators may also be needed to help your child.
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