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HHS Careers Online System - FAQs:
The responses you provide to the questions are scored by HHS Careers. A Human Resource Specialist will conduct a review of all applications and, if necessary, may adjust your score based on information in your resume or may request additional information from you to verify status.
Your job application will be rated automatically by the system one minute after midnight Eastern Time on the closing date of the vacancy announcement. Additionally, a quality review is conducted by the HR Office before the rating is finalized.
Your resume and any supporting documentation will be compared with your question responses to verify your education and/or experience.
Yes. Information in HHS Careers is governed by the following laws and internal policies:
- Privacy Act of 1974 (DOJ);
- OMB Circular A-130: Management of Federal Information Resources (OMB);
- OMB M-99-18, Memorandum: Privacy Policies on Federal Web Sites (OMB); and, the
- HHS Computer Security Handbook.
There are three steps in the process managed by the HHS Careers system:
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When you click APPLY ONLINE at the bottom of a vacancy on USAJOBS, you are taken to HHS Careers, where you will answer vacancy-specific questions necessary to evaluate your qualifications for the specific job to which you are applying.
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When completed, the resume you created on USAJOBS, the answers to the HHS Careers questions, and any supporting documentation required will become your application.
- After the vacancy closes, the HR Specialist uses HHS Careers to identify those candidates who are determined to be best qualified and refer their applications to the hiring manager.
Don't worry. Chances are no one else is using your Social Security Number (SSN). Sometime in the distant past, you may have registered for HHS Careers, or logged out of HHS Careers Online before you finished registering.
If you have issues accessing HHS Careers from USAJOBS, please contact USAJOBS Support.
No. HHS Careers is linked directly with USAJOBS so your USAJOBS logon gives you access to apply to vacancies only in the HHS Careers system. It is true that some agencies use USAJOBS as a vehicle to post vacancies, but they link to separate application systems once you click to apply online. You must create separate logons and passwords for those agencies' vacancies.
Yes. Applicants should retain copies of all parts of the application process for their records including the vacancy announcement, resume, and application confirmation page. Applicants may choose to have a full copy of their application e-mailed to them upon finishing the vacancy specific questions in HHS Careers.
You can print the application confirmation screen from USAJOBS when you complete the application process. In addition, at the prompt, you can request to receive a copy of your responses to the vacancy questions and a copy of your resume when you finish applying for jobs in HHS Careers.
Learn More: USAJOBS FAQs
The USAJOBS system provides a salary range and pay grade (GS) level search options on the Basic Search, Agency Search, Series Search, and Advanced Search pages. To review current Federal pay, please see OPM Information on Federal Pay and Leave.
The HHS Web-based recruiting system, HHS Careers, automates the Federal hiring process and integrates with the Federal government's USAJOBS Recruitment One-Stop (ROS) Web site. HHS Careers is used by HHS to build and post job vacancies directly to USAJOBS and to receive online applications from all job applicants.
After a vacancy closes, the Human Resources (HR) Center/Office staff use the HHS Careers system to rate, rank, and certify candidates for referral to the manager for selection consideration. Top talent is quickly identified,speeding up the Federal hiring process.
After you have submitted your USAJOBS resume and completed the online questionnaire on HHS Careers, by clicking on the submit button, you will be presented with a page that informs you of the successful transmission of your application. If there were any issues, e.g., if you did not answer all the mandatory questions, you will be informed that you need to update your application.
Your job application is not complete until you have submitted your resume, your question responses, and any required supporting documentation. You are able to review/update your application, check on its status, as well as email yourself a copy of the application by logging into USAJOBS, clicking on the My USAJOBS tab and logging in.
To apply for positions at HHS, visit USAJOBS website to locate and apply for Federal jobs. We recommend that you use the Advanced Search form to locate an open position within HHS. The USAJOBS site has tutorials and job searching information in their Resource Center.
You can also search their interactive voice response telephone system at 1/703-724-1850 to access the same information that is on the USAJOBS website. The TDD line 1/978-461-8404 is available for our customers that are hearing impaired. Local telephone companies may charge for long distance service.
If you would like to inquire about the status of your application to a vacancy posted on USAJOBS, you should go to the agency contact provided in the vacancy announcement for assistance.
No, all applications and required information must be received by midnight Eastern Time (ET) on the closing date of the vacancy announcement. If a situation occurs for which you believe an extension is warranted, please contact the servicing Human Resource Specialist who may, on a case-by-case basis, grant an exception.
